Poly Encore Pro 525 Stereo USB-A Headset (Microsoft Teams Certified)

The Poly 783R2AA is a USB-A headset that features an on-ear design with stereo sound, giving call center agents and remote professionals the clarity they need during long conversations. Built by the team behind the Encore Pro family, it pairs business-grade audio with comfort that lasts the entire shift.

Every word you say is carried by a flexible boom that positions a noise-canceling microphone exactly where it should be. That microphone focuses on your voice and helps block out background chatter, so customers hear the message without distractions. The speakers also guard your hearing by keeping peaks below 102 dB, an important safeguard for anyone who spends hours in headsets.

Cushions made from synthetic leather feel plush against the ears, and the headband balances weight so you hardly notice you are wearing it. When a shift ends, simply rotate the earcups flat and slip the headset into a drawer or laptop bag until the next call.

Setup is effortless. Plug the USB-A cable into a Windows PC or Mac and the headset is ready. Inline controls place answer, end, mute, and volume where your hand naturally rests. A dedicated Microsoft Teams button opens the app or brings it to the foreground, letting you join meetings or check messages with one tap.

Poly builds the Encore Pro line for environments where headsets are on and off dozens of times a day. Reinforced joints and a tested cable help this model stand up to daily use, reducing downtime and replacement costs for IT teams.

Whether you manage a large support center, train new agents, or work from home in a shared space, the Poly 783R2AA keeps conversations clear, comfortable, and efficient.

Highlights:

• Design that provides stereo sound and rests on the ear, connecting through USB-A
• Flexible boom arm that houses a noise-canceling microphone to isolate voice
• Cushions made from synthetic leather and a frame that feels light for day-long comfort
• Earcups that fold flat to store easily in a drawer or laptop bag
• Microsoft Teams certification and a one-touch Teams button for quick access
• SoundGuard technology that limits sound to a safe 102 dB
• Inline controls that place answer, end, mute, and volume at your fingertips
• Durability that stands up to the demands of busy contact centers