Service Design: From Insight to Implementation 1st Edition
Product details
| Management number | 208606962 | Release Date | 2026/03/22 | List Price | $15.85 | Model Number | 208606962 | ||
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"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies. A 'must read' for anyone who wants to become familiar with service design in theory, methods, and practice!" —Prof. Birgit Mager, President, Service Design Network gGmbHService Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society. Read more
| ISBN10 | 1933820330 |
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| ISBN13 | 978-1933820330 |
| Edition | 1st |
| Language | English |
| Publisher | Rosenfeld Media |
| Dimensions | 5.75 x 0.5 x 8.75 inches |
| Item Weight | 14.4 ounces |
| Print length | 216 pages |
| Publication date | March 13, 2013 |
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